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| Help Center
FAQ
Accounts & Payments
Payment
Accounts
PDF & Upload
PDF
Upload
Design & Customize
Customization
Design editor
Publishing & Downloading
Publishing
Downloading
Private publications
Sharing & Embedding
Embedding
Sharing
Downloading
Statistics
White Label
Tutorials & Others
Other
Tutorials
Video Tutorials
Automation
Integrations
Troubleshooting
Social media
Custom Domain
Design Studio
Billing
PDF
Embed
Account
Automation
Legal & Compliance
AI
GDPR
HIPAA
NDA
DRM
ISO
HECVAT
FAQ
Design Studio
Account management
Dashboard
Billing
Statistics
Embed
Sharing
Download
Custom Domain
Automation
API
Various
Affiliate Program
FAQ
Get quick answers on creating flipbooks, managing subscriptions, and more in our Flipsnack FAQ.
How can I send my HTML5 download via email?
How do I customize my GIF download?
Design Studio
Why can't I upload my PDF or get blank pages or missing content after an upload?
How do I upload an image to the Flipsnack Design Studio?
Can I make edits to a published flipbook and keep the link?
How to get rid of the blue box for links?
Why do the links sparkle or blink?
Can I replace my PDF and keep interactions?
Why is my flipbook blurry?
How do I remove a flipbook's background?
How to download images and videos that I uploaded to Flipsnack?
How do I add a logo to my flipbook?
Can I paste images from the internet to my flipbook?
Can I add a thumbnail for my video?
How to change Flipsnack language?
Can I install Flipsnack on a computer?
My email addresses and website links are not detected from an uploaded PDF
Can multiple users edit a document at the same time?
How do I add a Table of Contents?
How can I edit a flipbook in double page mode?
How to use my own templates?
How do I recover a flipbook that was deleted?
Does Flipsnack offer design services?
How to copy and paste elements from a flipbook to another?
How do I add page numbering?
Why can't I see my changes or how can I republish a flipbook?
How to convert Pixels to Centimeters
How to convert Pixels to Inches
How to precisely position and apply elements across all pages using the inspector settings
Why isn't the text box appearing when I click on it?
See more
Account management
How can I log out from my Flipsnack account?
Why can't I change or reset my password?
Can I add teammates?
Why can I see only 4 pages of my flipbook?
Why can't I change my password?
Why is my publication inaccessible?
Why does the Trial plan banner appear even if I have a premium plan?
Why am I not receiving the verification code in my email?
How to unsubscribe from marketing emails?
See more
Dashboard
How do I make a copy of a flipbook?
How can I unpublish a flipbook?
How to share a flipbook without publishing it first?
How can I customize the background color of a flipbook?
Does Flipsnack offer vertical page flip for publications?
Can I edit a flipbook link?
How to add background audio to your flipbook
See more
Billing
How can I cancel my Flipsnack subscription?
How to download my Flipsnack invoice?
Can I buy one time only?
How do I update my card details?
What to do if I can't change the background color that I set up for my flipbook during the Free Trial?
Flipsnack Premium plans prices
How many flipbooks can I create in my account? What are the limitations?
What are the differences between old and new pricing plans in Flipsnack?
What are the key differences between Flipsnack pricing plans?
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Statistics
What is the difference between impressions and views in Flipsnack Statistics?
Embed
Why is my flipbook small on the website after embedding?
Sharing
Can I sell a flipbook?
How to accept invitation (share with specific people) and how to access the publication?
Why isn't my video auto-playing on the front cover?
Download
How do I download my PDF?
Is the PDF download animated?
How to copy text from a flipbook as a reader?
How to download your flipbook for social media sharing?
Downloading images from Flipsnack (HTML5 & PDF) using hyperlinks
See more
Custom Domain
What should I do if my custom domain settings are not editable after the Free Trial?
Automation
FAQ for Flipsnack Automation
API
Getting Started with Flipsnack API
Guide to Using Flipsnack API
Various
Flipsnack vs Competitors: Why Flipsnack is the best choice for digital publishing?
What are the upload size limits in Flipsnack?
Why is my publication unavailable?
Affiliate Program
Flipsnack Affiliate Program