Flatten PDFs to fix upload issues on Flipsnack using Adobe Acrobat, Chrome, or Sejda. Visit the article for steps.
If you're unable to upload your PDF, or if it shows blank pages or missing content on Flipsnack, it might be due to the PDF not being flattened. Flattening a PDF transforms it into a single layer, making it non-interactive and ensuring all elements are visible as intended.
This process can be done using Adobe Acrobat Pro by saving the PDF through the "Print Production" and "Preflight" tools, using Google Chrome's print-to-PDF feature, or with Sejda for files under 50 MB. It's crucial to flatten your PDF to avoid upload issues and to ensure all content appears correctly on Flipsnack.
For detailed steps, you can refer to this guide on Flipsnack's help centre.
Blank pages might also appear if the uploaded PDF is in a spread layout. Our converter is optimized for single-page PDFs. To resolve this, please export your PDF in single-page layout mode and re-upload it to Flipsnack. This will ensure that each page in the PDF is converted correctly into a flipbook page. For more details on the difference between single-page and spread layouts, check out this article.
If blank pages still appear, feel free to contact us via email at contact@flipsnack.com or through our live chat for further assistance.