Why can't I upload my PDF or get blank pages or missing content after an upload?

Flatten PDFs to fix upload issues on Flipsnack using Adobe Acrobat, Chrome, or Sejda. Visit the article for steps.

If you're unable to upload your PDF, or if it shows blank pages or missing content on Flipsnack, it might be due to the PDF not being flattened. Flattening a PDF transforms it into a single layer, making it non-interactive and ensuring all elements are visible as intended.

This process can be done using Adobe Acrobat Pro by saving the PDF through the "Print Production" and "Preflight" tools, using Google Chrome's print-to-PDF feature, or with Sejda for files under 50 MB. It's crucial to flatten your PDF to avoid upload issues and to ensure all content appears correctly on Flipsnack.

For detailed steps, you can refer to this guide on Flipsnack's help centre.