What to do if I can't change the background color that I set up for my flipbook during the Free Trial?
During your Flipsnack free trial, you can explore higher-tier features like the Branding feature. However, if you can't change the background color after the trial, here's what to do:
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Understand plan limitations: During the trial, you had access to features of higher-tier plans. If your current plan doesn't include the Branding feature, you'll need to upgrade to edit the background color.
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Verify your current plan features: Check your subscription details on Flipsnack's website or in your Billing settings to see your current subscription.
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Contact Flipsnack support: Reach out to Flipsnack’s support team for assistance in changing the background color manually.
How to reach Flipsnack Support:
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- Live Chat: Access the live chat on the Flipsnack website for quick assistance.
- Email: Send an email to contact@flipsnack.com with your account details and changes needed.
Post-trial limitations may occur, but Flipsnack support is ready to assist you and ensure a smooth, enjoyable experience.