What to do if I can't change the background color that I set up for my flipbook during the Free Trial?

If you can't change the background color after your Flipsnack free trial, check your plan's features and contact Flipsnack support via live chat or email for assistance.

During your Flipsnack free trial, you can explore all features, including those from higher-tier plans like the Branding feature. However, if you can't change the background color after the trial, here's what to do:

  1. Understand plan limitations: During the trial, you had access to features of higher-tier plans. If your current plan doesn't include the Branding feature, you'll need to upgrade to edit the background color.

  2. Verify your current plan features: Check your subscription details on Flipsnack's website or in your Billing settings to see your current subscription.

  3. Contact Flipsnack support: Reach out to Flipsnack’s support team for assistance in changing the background color manually.

How to reach Flipsnack Support:

    • Live Chat: Access the live chat on the Flipsnack website for quick assistance.
    • Email: Send an email to contact@flipsnack.com with your account details and changes needed.

Post-trial limitations may occur, but Flipsnack support is ready to assist you and ensure a smooth, enjoyable experience.