Test all Flipsnack features during the free trial; if you can't edit custom domain settings afterward, check your plan's features and contact support for help.
With our Free Trial, you can test out all the features that Flipsnack offers, including those available only in top-tier plans, such as custom domain or branding options.
Perhaps during the free trial, you set up your custom domain to see how it works, and now you can't remove or edit it. This issue arises because you might have upgraded to a plan that does not include access to this feature. Here’s how to handle it:
Steps to resolve uneditable custom domain settings
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Understand plan limitations: During the trial, you had access to features of higher-tier plans. If your current plan doesn't include the Custom Domain feature, you'll need to upgrade to acces Branding features.
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Verify your current plan features: Check your subscription details on Flipsnack's website or in your Billing settings to see your current subscription.
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Contact Flipsnack support: Reach out to Flipsnack’s support team for assistance to remove the initial settings or to upgrade to a plan that offers Branding.
How to Reach Flipsnack Support
- Live Chat: Access the live chat feature on the Flipsnack website for immediate assistance.
- Email: Send an email to contact@flipsnack.com explaining your situation. Be sure to include details about your account and the specific changes you need help with.
Conclusion
Post-trial limitations, such as custom domain settings, can be easily resolved by understanding your current plan and contacting Flipsnack support for assistance. We are ready to help you maximize your Flipsnack experience.