If your account or flipbook is under pending review, it means our automated system flagged it for potential guideline violations, and you can request a manual review.
At Flipsnack, we strive to create a safe and positive environment for all our users. To ensure this, we use a content analysis system that automatically reviews publications to prevent the dissemination of spam or inappropriate content. If your flipbook is under review, it means our system flagged it for potentially violating our guidelines. This review process helps maintain the quality and safety of our platform.
What happens if my content breaches the Terms of Service?
If your content is found to violate our Terms of Service, your Flipsnack account may be temporarily or definitely suspended. We take these violations seriously to maintain a respectful and secure platform. Inappropriate or spamming content breaches our guidelines, and users who upload such content will be subject to account suspension or other disciplinary actions.
How can I resolve this issue?
- Manual Review: If your publication is under review and you believe it complies with our guidelines, you can request a manual review by our support team. Please contact us directly to have one of our agents manually check your content.
- Account Suspension: If your account has been suspended due to a Terms of Service breach, you will need to reach out to our customer support for further clarification and assistance. Our support team is here to help you understand the specific violation and guide you through the necessary steps to resolve the issue.
Contacting Support
If you have any questions or need further assistance, please don’t hesitate to contact our support team. We are here to help you and ensure that your experience with Flipsnack remains positive and constructive.