Why isn't the text box appearing when I click on it?

If you're clicking on a text box and it’s not showing the editing options, this could be due to the sidebar being collapsed. Learn how to reopen the sidebar in a few clicks.

This is likely caused by the sidebar being collapsed. To resolve it, simply click on any of the icons in the left panel, such as 'Templates' or 'Interactions.' Once you've clicked on an icon, the editing sidebar for the text element will reopen, allowing you to edit your text box.


 

If you have any more questions, feel free to contact our live chat. They will be more than happy to help.