Frequently asked questions and answers regarding the Automation feature
How many product details can I have in my automated catalog?
There is no specific limit, but very large datasets may impact performance. Learn more.
How can I add images to my CSV, XLSX, and Google Spreadsheet?
Upload images to a web server or hosting service, and use direct URLs in your spreadsheet. Ensure URLs are correct and accessible. Read more.
Can I add images hosted on Dropbox, Google Drive, OneDrive, Box, FileCloud, Tresorit, ShareFile, Egnyte Platform, Zoho, and WorkDrive?
Flipsnack does not allow displaying images hosted on these platforms. However, we offer the option to host your images in the Upload section in Design Studio. More info here.
How can I update my files more easily?
Use Google Spreadsheets for automatic saving and syncing, or store CSV/XLSX files in cloud storage like Google Drive. More info.
Can I connect my product feed?
Yes, connect your product feed by uploading CSV, XLSX, or linking Google Spreadsheet. Details here.
What happens if I delete my data spreadsheet?
Deleting your data spreadsheet will break the connection, causing automated content not to update or display correctly. Learn more.
Why do some images not appear?
Ensure URLs are correct, images are in accepted formats like JPG, PNG, or GIF, and links are direct and publicly accessible. More info.
How can I download a CSV sample?
Flipsnack provides sample CSV templates, typically found in the help section or within the platform under data Automation settings. Details here.
What type of files can I upload?
Supported formats include CSV, XLSX files, and Google Spreadsheets. Read more.
Is it possible to dynamically manage the name, description, and price of products in the basic visual design created from an Excel or SQL database?
Yes, by mapping the corresponding fields in your spreadsheet to the dynamic fields in your Flipsnack template. Learn more.
Is there a limit to how many products or pages I can create in the catalog?
There is no specific limit, but very large catalogs can affect performance. More info.
Why are images not visible in equal sizes?
Ensure all images are uploaded with consistent dimensions and aspect ratios. Details here.
How can I add special characters?
Special characters can be directly added to your spreadsheet. Make sure file encoding supports these characters, typically UTF-8. Read more.
Keep in mind that they can only be added to starting row no. 2. Adding special characters to row no. 1 will result in inconsistencies, as we use information added to row no. 1 as a base to read the data set.
What kind of images are accepted? How do I add an image?
Accepted formats include JPG, PNG, and GIF. Add images by placing direct URLs in the appropriate column of your spreadsheet. Learn more.
Can I add short videos or GIFs in the automation process?
Yes, add the direct URLs of the videos or GIFs to the respective fields in your spreadsheet. More info.
How do I automate the creation of a shopping list area and button in Flipsnack?
Configure your spreadsheet with product details, map the fields correctly, and use the shopping list template in the editor. Details here.
What steps are required to prepare my spreadsheet for automation with Flipsnack?
Ensure your spreadsheet has clear headers and consistent data formatting. Each column should correspond to a field in your Flipsnack template. Read more.
How can I use data automation to streamline the production of Flipsnack catalogs?
Connect your data source, map the fields to your catalog template, and set up automation to update content dynamically. Learn more.
What are product tags in Flipsnack, and how can I automate their use?
Product tags are labels for categorizing products. Automate their use by including a tags column in your spreadsheet and mapping it in your template. Details here.
How do I automate the handling of product variants within Flipsnack?
Include variant details in your spreadsheet (e.g., size, color) and map these fields in your template to dynamically display product variants. More info.
How can I design a template for use with Flipsnack’s automation tools?
Design your template in Flipsnack, ensuring it includes placeholders for dynamic fields. Map these placeholders to the corresponding data in your spreadsheet. Details here.
What are dynamic or smart fields, and how do I create them in Flipsnack?
Dynamic fields automatically pull data from your spreadsheet. Create them by mapping spreadsheet columns to fields in your Flipsnack template. Learn more.
How can I duplicate info boxes and pages efficiently in my Flipsnack catalog?
Use the duplication tools within Flipsnack’s editor to quickly copy and paste info boxes and pages. Read more.
What is the process for adding products to a Flipsnack catalog using drag-and-drop automation?
Drag product elements from your data source and drop them into your Flipsnack template. Ensure fields are mapped correctly. Details here.
How do I integrate external data feeds with Flipsnack for real-time updates?
Set up your data source (e.g., Google Spreadsheet) to update in real-time and ensure it’s connected to your Flipsnack account. Learn more.
Can I schedule automated updates to my Flipsnack catalogs?
Schedule updates by configuring your data source to sync at specified intervals, ensuring continuous data flow to Flipsnack. More info.
How do I troubleshoot common issues with data automation in Flipsnack?
Check data formatting, ensure correct field mapping, verify URL accessibility, and ensure your spreadsheet is properly linked. Details here.
Can I use Flipsnack automation to create personalized catalogs for different customer segments?
Yes, you can create personalized catalogs by segmenting your data source and mapping it accordingly in Flipsnack. Details here.
How does Flipsnack read my spreadsheet?
Flipsnack reads the first row and the data added to the columns in your spreadsheet. This is why it’s recommended to maintain the same names and order for the columns after mapping the document in Automation. Editing any information in the first row will break the connection between your spreadsheet and Flipsnack. Additionally, changing the SKU for a product will result in the same behaviour.
Basically the row that is highlighted below should not be altered after mapping:
