Account management
      Back to home
      1. | Help Center
      2. FAQ
      3. Account management

      Why does the Trial plan banner appear even if I have a premium plan?

      If you see a Trial plan banner in your account, it may be due to being logged into the wrong workspace.

      To resolve this issue, follow these steps:

      Click on your profile image in the upper right corner of the screen.

      Select "Switch Workspace."

      Choose your premium account from the list of available workspaces.




      Screenshot 2024-09-23 at 21.16.54

      If you do not have multiple workspaces and the Trial plan banner still appears, please reach out to our Support team for assistance via live chat or at contact@flipsnack.com.