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      3. Account management

      Why am I not receiving the verification code in my email?

      If you're not receiving the verification code in your email, here are a few steps to resolve the issue:

      1. Add Flipsnack to your safe senders' list
        To ensure you receive emails from us, please add the following email addresses to your safe senders' list:

      2. Double-check your email address
        Make sure that your email address is entered correctly during the sign-up or login process.

      3. Check if your email is already registered
        If you're not sure whether your email address is already registered with Flipsnack, try using the "Forgot Password" option on the login page. If your email is already in our system, you'll receive instructions to reset your password.

      4. Still not receiving the code?
        If the issue persists, please contact us at contact@flipsnack.com or reach out to our support agents via live chat for further assistance.