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How to set up Mailgun as your Flipsnack email provider

Connect it under Branding so order and checkout emails send from your domain

Overview

Connect Mailgun to Flipsnack, and the emails your flipbooks send come from your own domain instead of no-reply@flipsnackmail.com. This covers Shopping list order emails and the emails you send from the Send email page. You set it up under Branding, Email provider, on the Enterprise plan, with a verified Mailgun domain and a Mailgun API key.

To change what those emails say and how they look, see How to customize the emails Flipsnack sends to readers.

Prepare your Mailgun account

Each step links to Mailgun's own instructions, which follow the current Mailgun dashboard.

Requirements

Connect Mailgun in Flipsnack

  • Go to Branding, then Email provider.
  • Under Select email provider, click Mailgun.

The Email provider page under Branding, with the Mailgun tab selected under Select email provider.

Fill in the four fields:

The empty Mailgun form: From name, From email, Private API key and Domain name.

  • From name: the sender name recipients see, such as your company name.
  • From email: the address emails come from, on your own domain.
  • Private API key: the API key you created in Mailgun.
  • Domain name: your sending domain exactly as Mailgun lists it, such as mg.example.com.

Then click Save changes.

The completed Mailgun form with Save changes highlighted.

Switch back to Flipsnack

  • On the Email provider page, click Flipsnack.
  • Click Save changes. Emails come from no-reply@flipsnackmail.com again.

The Flipsnack tab selected on the Email provider page, with Save changes highlighted.

Troubleshooting

  • Emails do not arrive: check that the domain shows as verified in Mailgun, and that Domain name in Flipsnack matches it exactly.

Next steps

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