How to set up Amazon SES as your Flipsnack email provider

Overview

Connect Amazon Simple Email Service (SES) to Flipsnack, and the emails your flipbooks send come from your own domain instead of no-reply@flipsnackmail.com. This covers Shopping list order emails and the emails you send from the Send email page. You set it up under Branding, Email provider, on the Enterprise plan, with four values from your AWS account.

To change what those emails say and how they look, see How to customize the emails Flipsnack sends to readers.

Prepare your AWS account

Each step links to Amazon's own instructions, which follow the current AWS console.

• Verify the domain or the email address you will send from in Amazon SES. See Creating and verifying identities in Amazon SES.
• Note the AWS Region you verified it in. An identity verified in one Region cannot send from another. See Regions and Amazon SES.
• Create an IAM user for Flipsnack and attach the AmazonSESFullAccess policy. See Create an IAM user in your AWS account.
• Create an access key for that user. AWS shows the secret access key only once, so copy both keys before you close the page. See How an IAM administrator can manage IAM user access keys.
• Already have an IAM user with AmazonSESFullAccess? Use its keys, or create a new access key if you no longer have the secret one.

Connect Amazon SES in Flipsnack

• Go to Branding, then Email provider.
• Under Select email provider, click Amazon.

Fill in the five fields:

• From name: the sender name recipients see, such as your company name.
• From email: a verified email address, or any address on a verified domain.
• AWS region: the Region where you verified that identity.
• Access key ID and Secret access key: the two keys you created in AWS.

• Click Save changes.

Switch back to Flipsnack

• On the Email provider page, click Flipsnack.
• Click Save changes. Emails come from no-reply@flipsnackmail.com again.

Troubleshooting

• Emails reach only some recipients: a new SES account starts in the sandbox, where it sends only to verified addresses and at most 200 messages in 24 hours. Request production access from Amazon.
• Emails do not arrive: check that the identity shows as verified in SES, and that the AWS region in Flipsnack is the Region you verified it in.

Next steps

• How to set up Mailgun as your Flipsnack email provider
• How to send a flipbook by email or embed it into an email
• How to brand your emails when sharing flipbooks via email

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