Learn how to access shopping list order statistics to see how your customers interact with your product catalog.
Overview
If you have added the shopping list feature to your flipbooks, tracking shopping list order statistics in Flipsnack helps you understand how customers engage with your digital catalogs. By analyzing this data, you can identify popular products, measure content performance, and optimize your strategy to improve conversions.
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Key Benefits
- Data-Driven Insights – Gain a clear view of customer interactions with your product catalog.
- Sales Optimization – Identify top-performing products and improve content effectiveness.
- Order Management – View, download, or delete orders, including test or erroneous entries.
- Integration Support – Export data and automate workflows with Zapier, Google Sheets, or CRM systems.
Use Cases
E-Commerce & Digital Catalogs
Online retailers and brands use Flipsnack’s analytics to track customer interactions with digital catalogs. By monitoring shopping list data, they can identify best-selling products, detect drop-off points in the buying journey, and adjust pricing or promotions to boost conversions. Integrating with WhatsApp or CRM systems enables seamless order processing and personalized follow-ups.
Sales & Marketing Teams
Marketing teams utilize shopping list and engagement statistics to refine their promotional strategies. By analyzing which products generate the most interest but fewer orders, they can optimize campaign messaging, retarget potential buyers, and create data-driven content. Sales teams use real-time order insights to follow up with leads, offer tailored discounts, and nurture customer relationships.
Operations & Order Management
Logistics and fulfillment teams streamline order tracking by automating data exports to Google Sheets, CRMs, or inventory management systems. With access to order trends and product demand insights, they can forecast stock needs, reduce fulfillment delays, and eliminate manual data entry errors, improving overall operational efficiency.
Requirements
- The shopping list feature must be enabled in your flipbooks.
- The flipbook catalog must be published to access statistics.
- Ensure your workspace statistics do not exceed the monthly email limit (1,000 free order emails; additional emails cost $10 per 1,000).
There are two types of statistics that you can see: Individual catalog statistics and workspace statistics.
Individual catalog statistics
In the Main dashboard, find the desired catalog, click on the three dots next to it, and then click on Stats.
Important: Your flipbook catalog must be published to see the Stats option.
Once you click on Stats, you can access statistics about your Shopping cart orders. Select the dates for which you want to see the statistics, and it will reveal all the orders you've received during the selected period.
When viewing your flipbook stats, you can also access detailed statistics for each order. From the Shopping cart order section, you have the option to delete test orders or any erroneous entries, giving you more control over order management. You can also view or download individual orders as needed.
Whatsapp statistics
At the Shopping cart orders, you can check your orders based on checkout you set up. This includes accessing your WhatsApp order statistics as well, giving you a clearer view of your orders. You can export data, view or downloading order details. Additionally, you can efficiently manage orders while seamlessly integrating with Zapier.
Workspace catalog statistics
To view the combined statistics for all your published catalogs, go to the Main dashboard and click the Statistics button in the page's lower left section.
Here is where you see how many order emails you can still receive in the current month and a summary of the workspace.
Important: By default, you will be limited to receiving 1,000 emails per month. Any amount over 1,000 will result in an extra charge of $10 per 1,000 extra emails. Please contact your account manager for more information. You can also talk to your account manager about integrating Mailgun, Amazon SES, or a custom email provider in Flipsnack.
Also, you can use integration with Zapier, so you can automate the export of your orders to Google Sheets or other CRM systems to an easily accessible location for managing orders.
Next steps
Useful resources
Transform your analytics strategy with our comprehensive guides on performance tracking and data-driven decision-making. These resources will help you leverage statistical insights to drive measurable business outcomes.
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