Learn how to collect valuable feedback, inquiries, and contact details directly from your readers within your flipbook, to improve engagement and streamline communication with your audience using the contact form feature.
Note: Before you start, the quiz is available with the Enterprise plan.
How to add a contact form
Log in to your Flipsnack account and create a flipbook by uploading a PDF or creating it from scratch or edit one you already have.
Then, head over to the Interactions tab which can be found on the left side of the Design Studio.
Scroll down, go to the Engagement section, and then be able to see the Contact form element and add it to your page.
After placing the question on the page, a left panel will appear. Click on the Edit form button to further customize your contact form.
Note: You can also resize the contact form area and adjust the opacity of the blue background, in the upper right corner, for seamless integration with the rest of your page.
Customize the contact form
In the Details tab, you can customize the following:
- Form title: Enter a descriptive title for your form. This title will help you identify the form and give context to your readers.
- Description: Provide a brief description of the form's purpose. This field has a 128-character limit, so keep it concise and relevant.
- Customer details that your readers need to fill out: Email address (default), Full name, Phone number, Country/region, Website, Paragraph, Custom input.
In the Setting tab next to the Details tab:
- Tooltip: Customize the tooltip text that appears when users hover over the contact form. This is a helpful guide for users to understand what the form is for.
- Button label: Change the text of the submit button. This is the button users will click to submit their form responses.
- Thank you message: Personalize the message shown after the form is submitted.
If you scroll down, you can set up the compliance with data collection and privacy standards:
- Collect email address: Enable or disable the requirement for respondents to enter their email address to submit their answers.
Note : For flipbooks shared privately with Readers or SSO viewers, we automatically record the list of readers and their email addresses on the statistics page. In these cases, there's no need to collect email addresses separately.
- Add privacy policy: The name of the company associated with the quiz and the URL link to the company’s privacy policy.
- Add GDPR compliance check: Enable a GDPR compliance checkbox and a cutomize message.
Note: If you don’t customize the privacy policy link, company name, or thank you and consent message, default text will be used. This is designed to meet general privacy and consent standards, but we recommend personalizing these fields to match your policies.
After customizing your contact form information, click on Save changes.
Use the Preview button in the upper right corner to see how your question will look and function in the flipbook.
View contact form statistics
To access these statistics, search for the flipbook you added to the contact form, click on the three dots, and then Stats. If you don't see that option, your flipbook wasn't published.
Important: To share a flipbook and collect data about it, you must publish it first.
Then, scroll down to the Form responses section for detailed insights into how users interact with your contact form. This section provides information you set up for your users to complete.
Warning: When you delete a contact form feature from the flipbook, the associated statistics will no longer appear on the statistics page.
You can take it to the next level with more engagement and gather direct feedback from your audience by adding a question or quiz to your flipbook. This creates a more interactive experience for readers.
In this article, we focused on using the contact form, that lets you collect data without disrupting the flow of your users when navigating the flipbook. Alternatively, you can use lead forms, which lock the entire flipbook page until the form is filled out, providing a more immersive way to gather audience information.
If you have any questions about this new feature, please contact us via live chat, or share your feedback with us.