Our top priority at Flipsnack is customer satisfaction. This, amongst others, also translates into customer safety and security. We are committed to protect and secure every bit of information and data that you are willing to share with us.

All of our security protocols have been audited, verified, and certified to provide the best safety measures for you and your publications.

We firmly believe that customer satisfaction is interlinked with data protection and privacy. We are committed to protect and secure every bit of information and data that you are willing to entrust us with.

But keeping your information secure is only one aspect, albeit a crucial one, of this GDPR scenario. We also want you to have complete and utter control over your data.

What does complete control mean?

Complete control means that you have the ultimate say regarding your personal data. You can choose to:

Perform minor changes to protect your privacy

This includes changing personal information such as your name. To do this, simply:

1. Go to My Account, and click the Full Name box.

2. Erase the existing name, the one you registered with.

3. Change it with something else. Or leave it completely blank for that matter. It’s up to you!

Here’s how to permanently erase all your Flipsnack data

If your desire is to completely erase your data from our databases, then under My Account, right at the bottom of the page, you will find a Delete Account button. Click the button and your account, along with all the data registered to it, will be permanently deleted.

What exactly happens with my data after deleting my account?

To make matters even more clear, we want to give you a bit of insight into what exactly happens with your data after clicking Delete Account.

All of your personal data associated with Flipsnack will now go through a deletion phase lasting 21 days. During this 21 day period, all your files associated with your account will remain completely encrypted and go through a permanent deletion phase. They will be completely inaccessible to others.

Very important!

The same process will apply to your flipbooks, magazines, catalogs, shelves, etc.

They will go through the same deletion phase, which will result in a permanent removal after the said 21 day period.

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