Get help placing your order and find out what your payment options are.
With Flipsnack, it's easy to place an order or upgrade your current pricing plan to a plan that fits your needs.
Once you access the Main dashboard, you will see the Upgrade button in the lower-left corner for any of the lower plans: Starter, Professional, or Business with 1 user. For a Business plan with 2 or more users or for an Enterprise plan, you will have to contact Sales to make any changes to your current subscription. If you want to order the Student or Classroom plans, you’ll have to contact our Support Team.
Note: The little crowns you see through the app highlight the features you don’t have access to with your current plan. If clicked, they take you to the pricing page, where you can purchase a plan that would give you access to them.
Clicking on the Upgrade button will take you to our Pricing page.
Here, you can choose between our annual or monthly plans. You’ll notice that purchasing an annual subscription is the more cost-effective option. This is because we offer a discounted price to our long-term committed customers.
On the left side of the Checkout page, you can also choose the plan and the cycle (monthly or yearly) and see the main features of the selected subscription. Every upgrade available follows the same basic process.
How to complete your upgrade
Once you’ve upgraded to the plan that works best for you, select your preferred payment method. We accept PayPal and the following credit/debit cards: American Express, Discover, MasterCard, and Visa. Whenever you're ready to purchase, just click on Complete Purchase.
Note: We also accept these payment methods:
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ACH
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Check - for the US
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WIre - for the rest of the world
For a Business subscription with 2 or more users or an Enterprise subscription, you can contact Sales from our Pricing page by clicking the Contact sales button to access the form.
Please contact us via live chat if you need further assistance. We are more than happy to help.