Discover how your organization can quickly resolve common account activation challenges to ensure uninterrupted access to Flipsnack.
Timely account activation is essential for keeping your team’s projects on track. Occasionally, issues like missed confirmation emails or activation delays can occur. Addressing these quickly helps your organization get started without unnecessary interruptions.
Troubleshooting guide
1. Check Your Spam or Junk Folders
- Emails from Flipsnack may occasionally be misclassified as spam.
- Look for messages from Flipsnack in your spam or junk folder.
- Mark these emails as “not spam” to prevent future delivery issues.
- Network or server delays might slow email delivery.
- Refresh your inbox after a few minutes to check if the email arrives.
- Confirm that the email address provided during registration is correct.
- Correct any errors and resend the activation email if needed.
- Check your email account settings for filters or rules that could block Flipsnack emails.
- Add Flipsnack’s email address (noreply@flipsnack.com) to your trusted senders list.
- If the issue persists, contact Flipsnack’s support team.
- Provide your registered email address and any error messages to speed up the resolution process.
Tips for Avoiding Future Activation Issues
- Adjust Email Filters: Ensure your company’s email system doesn’t block essential communications from Flipsnack.
By following this guide, your organization can overcome activation challenges and start benefiting from Flipsnack’s tools right away.
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