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How to send contact form submissions to HubSpot via Zapier

Route every form entry into a CRM without manual data entry

Requirements

  • Plan: The Zapier integration is available with Flipsnack Business and up: go to Zapier
  • You need the Owner or Admin role in the workspace you are in to have access to these features: about roles

Step 1: Create the Flipbook and set up contact form

Overview

Log in to your Flipsnack account and create a flipbook by uploading a PDF or creating it from scratch. Then, you must add a contact form and publish your flipbook, which can be found in Zapier. This article will guide you on how to add a contact form to a flipbook.

Step 2: Obtain your API key from Flipsnack

  • Click Settings in the lower left corner.
  • Click Integrations.
  • Find Zapier and click Set up.
  • Click the copy icon next to API Key to copy your API key. You need it in the next steps.

Settings, Integrations page with Zapier, its green check and the Set up link highlighted (step 2)

Zapier Set up dialog with the API Key and Secret API Key fields and their copy icons (step 2)

Step 3: Set up a Zap in Zapier

  • Go to Zapier and create or log in to your existing account.
  • Once logged in, click on Create Zap button in the top left corner and select Zaps from the newly opened dropdown menu.

Create Zap button in the Zapier dashboard (step 3)

  • A new page in the editor will open. Click on the first step, called Trigger. In the search apps modal, type "Flipsnack" and click on the first result, as in the image below.

Zapier app search with Flipsnack typed in the search field (step 3)

  • In the left panel, click on Trigger Event input, and a dropdown will appear with all the Flipsnack events. Choose New Contact Form Data.

Zapier Event list for the Flipsnack trigger with New Contact Form Data (step 3)

Then move to the Account section. 

  • When prompted, log in to your Flipsnack account. In the newly opened window, paste the API key obtained in Step 2 and click Yes, Continue to Flipsnack.

    Now click on the Continue button and move on to the Configure tab.

Zapier window to paste the Flipsnack API key and allow access to your Flipsnack account (step 3)

  • Here, you must select the flipbook to which you added the contact form in step 1and also you need to select the contact form you want from the flipbook if you added multiple contact forms. If you can't find the flipbook with the search function, you need to load more results by scrolling down until you see the Load more button.

Zapier Trigger tab with the flipbook and contact form lists (step 3)

3. Click Continue and move to the Test tab. You must test the Zap to ensure everything is set up correctly. Once the test is successful, the green checkmark appears. You can continue configuring the next action to receive notifications.

Step 4: Choose a destination app - HubSpot

After setting up the trigger, choose the app where you want the contact form data to be sent. To simplify the process, we’ve created pre-built templates for connecting Flipsnack to various CRMs and apps. You can find them on the Flipsnack Integrations page on Zapier.

For our case, we will export our contact form submissions from Flipsnack to HubSpot. Here's how to do it: 

  • While in Zapier, you will be prompted to choose an app. Choose HubSpot.

Zapier app search with HubSpot typed in (step 4)

2.  In the Event dropdown menu, choose Create Form Submission. There are different options, but this is the one you should choose to receive contact form submissions in HubSpot. Click on Continue. 

Zapier HubSpot Event list with Create form submission highlighted (step 4)

3.  In the Account tab, connect with your HubSpot account. Once done, click on  Continue.
4.  In the Configure tab, there are multiple fields to which you can add information.
  • The Form field is mandatory, and you must select a form you have created in HubSpot. If you have not yet made a form in HubSpot, please create one first, and then proceed.
  • The Email field is mandatory, and you can select the Email address property from the dropdown menu. 

Note: The options in the dropdown menu are based on the fields included in the contact form from your flipbook.

Zapier Action tab with the HubSpot Form and Email fields (step 4)

Other multiple other fields are available, such as First name, Country/Region, Phone number, Website URL, etc. These fields are not mandatory, but you can select their respective fields from the dropdown menu if they only exist in the Flipsnack form.

4. After that,  if you have included a GDPR compliance check for the form in Flipsnack, choose the following settings for the field:

  • Enable GDPR functionality - True;
  • Legal consent type - Consent checkbox for communications; form submit as consent to process;
  • Consent to process - True;
  • Processing consent text - Provide clear and concise text that explains the purpose of data collection and how it will be used. For example, you might write, "We collect your information to provide personalized services and updates."

GDPR fields of the HubSpot form submission action in Zapier (step 4)

Note: For now, you can only send GDPR information from Flipsnack. Cookie information cannot be currently sent, but it will be possible in the future.

Once you are done completing the desired fields, click on Continue.

Next, in the Test tab, you can click Skip test or Test step. We recommend selecting Test step to ensure everything is functioning correctly. The test is successful if the green checkmark appears. Afterward, click Publish.

This is how you can automate the flow of contact form submissions from Flipsnack to your preferred third-party applications, enhancing your workflow efficiency. 

More integrations

Additionally, you can set up receiving quiz submissions or question submissions to Google Sheets, whenever these two are submitted in your flipbook. 

And we're not stopping here. Would you like to export a particular event from Flipsnack to Zapier? Fill out this form.

Please contact us via live chat if you have any questions or suggestions.

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