Cancelling the auto-renewal of a subscription

Find out how to cancel the renewal of a Flipsnack subscription

If you no longer wish to renew your Flipsnack subscription, here's a guide on how to cancel it: 

1. Log into your Flipsnack account, then click on Settings 


account-settings-button-in-the-main-dashboard2. Then select Billing
billing-tab-in-settings-page

3. Click on Cancel plan

cancel-plan-button4. Click on Cancel plan again to confirm the decision 
cancel-button-in-the-cancelling-renewal-confirmation-page

Note: Even if you have canceled your subscription, you will still have access to your plan until the end of your billing period

4. After successfully canceling your subscription, you can complete an optional cancellation survey.

feedback-form-for-cancelling-subscription

Note: If you decide to renew your subscription before it expires, go to the Billing page and click on Renew plan. By doing so, your subscription will remain active without any cancellation.

renew-plan-button

But before going from a premium to a free user, please see the plan limitations.