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      Why are my embedded YouTube or Vimeo videos not showing up in my published flipbook?

      Steps to resolve issues with embedded videos in your flipbook

      If the videos you’ve embedded from YouTube or Vimeo are not showing up in your published flipbook, there may be a few reasons behind this issue. Here’s what you need to check and do to resolve it:

      1. Ensure videos are public: For videos to be displayed correctly in your published flipbook, they must be published as public on YouTube or Vimeo. Unlisted videos will not appear on our platform. Follow these steps to verify the visibility settings of your videos:

        On YouTube:

        1. Log in to your YouTube account: Go to YouTube and sign in with your credentials.
        2. Go to YouTube Studio: Click on your profile icon in the top-right corner, then select "YouTube Studio" from the drop-down menu.
        3. Navigate to your videos: In the left sidebar, click on "Content" to see a list of your uploaded videos.
        4. Check video visibility:
          • Find the video in question and click on it to open the video details.
          • Under the "Visibility" section, ensure that the setting is set to "Public." If it is set to "Unlisted" or "Private," change it to "Public."

        On Vimeo:

        1. Log in to your Vimeo account: Go to Vimeo and sign in with your credentials.
        2. Go to your videos: Click on your profile icon in the top-right corner, then select "Videos" from the drop-down menu.
        3. Check video privacy settings:
          • Find the video in question and click on it to open the video details.
          • Click on the "Settings" tab.
          • In the "Privacy" section, ensure that the video is set to "Public." If it is set to "Only me" or "Private," change it to "Public."

      2. Re-embed the videos: After confirming that your videos are public, you might need to re-embed them in your flipbook. Follow these steps to ensure they are correctly embedded:

        1. Edit your flipbook: Go to the editor for your flipbook.
        2. Re-add the video embed code: Remove the current embed code and add the updated public embed code for your videos.
        3. Save changes: Ensure that you save or update your flipbook after making these changes.

      Need more help?
      If your videos are public and still not displaying, or if you need additional assistance, please contact our support team. We’re here to help you get the most out of your Flipsnack experience.