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A guide on changing your Flipsnack account passwords

Why regular updates matter and what triggers a forced reset

Regularly updating account passwords is a fundamental practice to prevent unauthorized access and protect sensitive information. Flipsnack advises organizations to change their passwords periodically and will prompt a reset if they haven't been updated within 12 months.

Step-by-Step Guide

1. Access Account Settings
  • Log in to your organization's Flipsnack account.
  • In the top-right corner, click on your account image and select My Account.

Go to my account in Flipsnack

2. Navigate to Account Details
  • Within the Account Details tab, locate the password section.
  • Click on Change to initiate the password update process.+

Change account password in Flipsnack

3. Update Your Password
  • Enter your current password for verification.
  • Input your new password, ensuring it meets the following criteria:
    • At least eight characters in length.
    • Includes uppercase and lowercase letters.
    • Contains numbers and symbols.
  • Click Save Changes to finalize the update.

Save new password in Flipsnack

Important Considerations

  • CAPTCHA Verification: Flipsnack employs CAPTCHA to distinguish between genuine users and automated bots. If unusual activity is detected, such as multiple failed login attempts, you may be prompted to complete a CAPTCHA verification.
  • Password Complexity: Utilizing complex passwords enhances security. Consider using a combination of letters, numbers, and special characters to create a robust password.
  • Regular Updates: Implement a schedule for periodic password changes to maintain optimal security.

Next steps

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