How to update your payment information

Learn how to quickly change your payment method for renewals from your account

If you have an active subscription and you want to renew it using a different credit card, these are the steps you need to take:

  1. Log into your Flipsnack account, then click on your account image and select Billing.

How to find the Billing section in Flipsnack

      2. Click on Subscription and then click on Change.


     3. In the newly opened pop-up window, add your new payment details and click on Save changes.


Important: You cannot change your payment method from PayPal to Credit/Debit Card or vice-versa. You cannot change your payment information if your membership is old and not part of our current memberships. 

This also applies to failed payments or canceled auto-renewals. Once old plan subscriptions are interrupted, they will no longer be available.

Please contact our support team via live chat if you have any difficulties.