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Why links aren't detected after uploading a PDF to Flipsnack

Embed hyperlinks properly in the source file before you upload it

Links aren't detected after a PDF upload because they weren't embedded as real hyperlinks in the source file before you uploaded it, or because the PDF is a spread rather than single-page. Embed the hyperlinks in the original document and upload single-page PDFs so Flipsnack can detect them.

Email addresses and website links may not be automatically detected in your uploaded PDF to Flipsnack, due to the way the PDF was created.

For links to be recognized by Flipsnack, they need to be properly embedded as hyperlinks in the original document before uploading. Furthermore, spread PDFs won't have links detected; it's advisable to use single-page PDFs. This often involves using specific software settings or features that ensure links are active.

For more detailed information and solutions, visit The links I have in my PDF don't work on Flipsnack troubleshooting guide.

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