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Deleting your Flipsnack account vs. canceling renewal

Permanent data removal compared with a temporary pause on auto-renewal

When managing your Flipsnack account, you may need to decide between deleting your account or canceling auto-renewal. Here’s a quick guide to help you understand both options and make the right choice:

Deleting your Flipsnack account permanently erases all your flipbooks and data immediately and cannot be undone, while canceling auto-renewal only stops future billing and keeps your content accessible for 21 days, then in storage for 12 months. Choose deletion if you're done with Flipsnack for good, and canceling auto-renewal if you might come back. Reactivating within 12 months restores a canceled account fully.

Deleting your account

  • Permanent action: All your flipbooks, projects, and data will be immediately and permanently erased from Flipsnack’s system.
  • Payment cancellation: Any active subscriptions will be canceled, and no further charges will occur.
  • Irreversible: Once deleted, your account and content cannot be recovered.

Choose this if you’re completely done with Flipsnack and want all data permanently removed.

Learn more about account deletion.

Canceling auto-renewal

  • Continue access until the billing period ends: Your subscription remains active until the end of the current billing cycle.
  • 21-day grace period: After your billing period ends, you can still access and edit your flipbooks for 21 days, but no new charges will apply.
  • 12-month data retention: Your account will close after the grace period, but your projects and flipbooks will be stored for 12 months, allowing time to retrieve or move them.
  • Reactivation option: Renew your subscription within 12 months to fully restore your account and all content.

This is ideal if you want to stop future payments but still need time to decide whether to continue with Flipsnack or retrieve your data.

Learn more about canceling auto-renewal.

Both options provide flexibility, depending on your needs. For assistance or further details, contact our support team via live chat or email at contact@flipsnack.com. We're here to help!

Next steps

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