Using the Workspace Manager role (available with the Enterprise plan)

Learn how to use the free Workspace Manager role in Flipsnack Enterprise to securely manage users and permissions without using licensed seats.

Table of contents

Overview

Key benefits

How to assign the Workspace Manager role

What a Workspace Manager can access

FAQs

Troubleshooting

Next steps

Overview

The Workspace Manager role is a free admin role available for Enterprise users - designed to help large organisations delegate workspace-level management tasks without granting access to sensitive content or billing settings.

This role is particularly useful for companies with complex team structures, where responsibilities like user management, SSO configuration, or permission adjustments need to be distributed across departments.

Key benefits

  1. Non-billable access: Doesn’t count toward your licensed user limit
  2. Focused permissions: Grants access only to workspace access, permission management and SSO
  3. Centralised team control: Manage all sub-workspaces from the My Organization page
  4. Secure delegation: Helps IT, HR, or operations manage access without content exposure

Requirements: 

  1. Available for free (on request) with the Enterprise plan. 
  2. Admin access required to assign roles. 

  3. Enabled manually per workspace; with a max number of 5 Workspace Managers.

How to assign the Workspace Manager role

  1. Make sure your Enterprise workspace is selected.
  2. Go to Settings > Teammates in your workspace.

  3. In the Workspace Manager section, click Invite teammate.

  4. Enter the email address and select Workspace Manager as the role.

  5. Once the invitation is accepted, they’ll appear in the Workspace Manager table.

add-workspace-manager-from-teammates-settings

 

Caution: Once you reach the maximum number of assigned Workspace Managers, the role will appear as disabled. However, you can request additional free Workspace Manager seats at any time.

 

workspace-manager-role-disabled

What a Workspace Manager can access

Workspace Managers have access to the following:

  • Teammates and Readers management

  • Groups

  • SSO configuration

  • Permission settings

  • Teammate activity logs

  • Workspace access across the organization


Here's how Flipsnack looks from a Workspace Manager's perspective

workspace-managers-perspective-in-flipsnack

FAQs

How many Workspace Managers can I assign? You can assign a max number of 5 Workspace Manager roles - all free of charge. 
Can I customize what the Workspace Manager sees? Not yet, but future updates may allow permissions customization.
Can they access billing or flipbook content? No, this role is intentionally limited to admin tasks only.

Troubleshooting

If the Workspace Manager can't access a child workspace directly, they must use the My Organization page for organization-level access.

Next steps

Useful resources

Need expert support?

Our team is here to help. Connect with our team experts or message us via the in-app chat for a personalized assistance.