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How to track team usage with reports inside Flipsnack

Workspace admins can export activity as CSV or schedule weekly emails

Overview

Usage report give workspace admins a centralized way to track teammate activity in Flipsnack. Instead of relying on manual exports or custom CSVs, you can now download activity report instantly or schedule automated emails to receive them regularly.

💡 Benefits of tracking team usage with reports
  • Centralized reporting: oversee activity across every workspace in one place, so a global company can track adoption by region.
  • Performance insight: see how many flipbooks and bookshelves each teammate creates and publishes, and which regions need support.
  • Procurement and ROI: show how many documents are created and published each month, and align licence spend with real usage.
  • Automated reporting: team leaders receive monthly reports by email without an admin exporting them.

These report are especially useful for large organizations that need data on license usage, and productivity across multiple workspaces.

Usage reports

Requirements

  • Plan: Available on Enterprise and Organization plans
    Access level: Owners, admins and workspace managers
    Report availability: CSV downloads (on-demand) and monthly scheduling (email delivery)

Accessing Team Usage report

  • Go to Settings in your Flipsnack workspace.
  • Select Usage report.
  • There you'll find teammate activity data for the selected time period.
Access usage reports

Exporting report as CSV

  • From the Usage report page, select your desired time period.
  • (For Organizations) Apply a workspace filter if needed.
  • Click Download CSV to download the report.

Exporting reports as CSV

This report can be generated anytime, but it is ad-hoc only (not scheduled).

Scheduling automated reports

  • On the Usage report page, look for the Schedule monthly report.
  • Enable scheduling and add the recipient email address. The recipient can be stakeholders that are outside your workspace.
  • Reports have monthly frequency (default for Phase 1) and emails will be sent on the 1st of the month.
  • Save your settings. The CSV report will now be delivered automatically to the selected email addresses.

Schedule usage reports

Understanding report fields

Each report contains a predefined set of fields:

  • Full name & email: Identify the teammate.
  • Role: Agent, Contributor, Editor, Admin, Owner (shows level of access).
  • Workspace: For organizations, indicates which workspace the teammate belongs to.
  • Last activity date: Shows the last time the user performed an action (not login date).
  • Created: Number of flipbooks or bookshelves the teammate created during the selected period.
  • Published: Number of flipbooks or bookshelves the teammate published during the selected period.
  • Date added: When the user was added to the workspace.
  • SSO login: Indicates if login is through Single Sign-On.
  • Accepted invitation: Whether the user accepted the workspace invitation.

Note: Numbers in Usage reports may differ from flipbook reports because deleted flipbooks are still counted as created/published actions in usage reports.

Additional tips / FAQs

  • Can I customize the columns? Not at this stage. The reports use a predefined structure.
  • Can I schedule quarterly reports? Not yet. Currently, only monthly frequency is supported.
  • Who receives scheduled reports? Any email recipient specified in the scheduling section, even stakeholders that are outside the workspace.
  • Why are my reports not being delivered? Confirm scheduling is enabled and check spam/junk folders.

Next steps

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