Accounts & Payments

Creating a Flipsnack account

Here for the first time? Learn how to sign up and find out what all the fuss is about.

Written by Bogdan
Updated over a week ago

My Flipsnack profile

Find out how Flipsnack profiles work, how to customize yours and how to change your name.

Written by Beatrice
Updated over a week ago

How to find out your current pricing plan

If you don't know where to look in order to find out what your current pricing plan is, this one's for you.

Written by Adelina Noge
Updated over a week ago

Your guide to the Organization plan

Everything you need to know to get started with the Organization plan, what it is and how it works.

Written by Janina Rad
Updated over a week ago

Classroom plan eligibility guidelines

In order to get a valid Classroom subscription, you must be a teacher at a qualified educational institution and submit an application.

Written by Adrian Moza
Updated over a week ago

Classroom plan explained

Additional information about our classroom plan that will answer all your questions.

Written by Lavinia Buciuman
Updated over a week ago

How to set up Okta SAML SSO with Flipsnack

Learn step by step how to set up Okta SAML SSO with Flipsnack

Written by Andreea Ile
Updated over a week ago

How to set up Azure SAML SSO with Flipsnack

Learn step by step how to set up Azure SAML SSO with Flipsnack

Written by Andreea Ile
Updated over a week ago

How to erase all your Flipsnack data

We want you to know that you have total control over the data you share with us. Here’s how to permanently erase all your Flipsnack data.

Written by Adelina Noge
Updated over a week ago

Adding team members

Grow your team by adding more users and assigning specific roles to each member.

Written by Stefan
Updated over a week ago

Manage multiple teams

How to manage multiple teams with the Organization plan

Written by Andreea Ile
Updated over a week ago

Changing Flipsnack language

You can change Flipsnack's language.

Written by Beatrice
Updated over a week ago

Monitor user activity with user logs

See how you can keep track of your colleagues’ actions directly in your Flipsnack account.

Written by Adelina Noge
Updated over a week ago

Multiple workspaces

This article explains what workspaces are, how they work, as well as how to create and manage them.

Written by Bogdan
Updated over a week ago

Deleting workspaces

Everything there is to know about deleting workspaces in Flipsnack.

Written by Janina Rad
Updated over a week ago

Single sign on

Learn how to use single sign on.

Written by Lavinia Buciuman
Updated over a week ago

How to setup Azure SSO with Flipsnack

Learn how to setup Azure SSO with Flipsnack. Follow this detailed step-by-step tutorial that explains everything you need to know.

Written by Lavinia Buciuman
Updated over a week ago

How to setup Okta SSO with Flipsnack

Learn how to setup Okta SSO with Flipsnack. Follow this detailed step-by-step tutorial that explains everything you need to know.

Written by Lavinia Buciuman
Updated over a week ago

Changing account password

We encourage our customers to periodically change their password. Find out how.

Written by Ramona
Updated over a week ago

Password recovery

How to recover your password?

Written by Agnes
Updated over a week ago

Changing account email address

Keep your Flipsnack account email address up to date to receive updates and special offers.

Written by Beatrice
Updated over a week ago

Private profile

Make your profile private.

Written by Ramona
Updated over a week ago

Downloading your invoice

Invoices are sent via email when making a purchase but they can also be downloaded directly from your Flipsnack account.

Written by Paul
Updated over a week ago

Deleting your Flipsnack account

Why would you break up with us in the first place?

Written by Stefan
Updated over a week ago

Pricing plans explained

Additional information about our plans that helps you find the subscription that best fits your needs.

Written by Bogdan
Updated over a week ago

Making a purchase

Get help placing your order and find out what your payment options are.

Written by Bogdan
Updated over a week ago

Updating payment information

You can quickly change your payment method for renewals from your account.

Written by Stefan
Updated over a week ago

Cancelling the auto-renewal of a subscription

So you don't want to continue renewing your Flipsnack subscription. Find out how to cancel the renewal.

Written by Ramona
Updated over a week ago

Free user limitations after purchasing a subscription

Even if I upgraded to premium I can still see the watermark and only 15 pages. What do I do?

Written by Bogdan
Updated over a week ago

Going from a premium user to a free user

What happens when my subscription expires?

Written by Agnes
Updated over a week ago

Discount for nonprofits

Non-profit organizations may be eligible for discounts.

Written by Bogdan
Updated over a week ago

Our refund policy

Find out more about why we do not offer refunds. Exceptions may apply.

Written by Paul
Updated over a week ago

Old pricing plans explained

A reminder of the most important features that come with our old plans.

Written by Ramona
Updated over a week ago