Accounts & Payments

Find useful information regarding accounts and payments matter.

Adrian Moza avatar Janina Rad avatar Ramona avatar +9
40 articles in this collection
Written by Adrian Moza, Janina Rad, Ramona and 9 others
Accounts

How to set up ADFS SAML SSO with Flipsnack

Learn step by step how to set up Microsoft ADFS SAML Single Sign On
Andreea Ile avatar
Written by Andreea Ile
Updated over a week ago

Registration blocked for certain email addresses

Why you can't sign up using certain email addresses, such as hotmail.com
Andreea Ile avatar
Written by Andreea Ile
Updated over a week ago

Feature management

Find out how you can restrict your team's access to certain features, for more brand control
Janina Rad avatar
Written by Janina Rad
Updated over a week ago

Creating a Flipsnack account

Here for the first time? Learn how to sign up and find out what all the fuss is about.
Bogdan avatar
Written by Bogdan
Updated over a week ago

Getting started with the Organization plan - admins

Find out how to use the Organization plan and how to set up the workspace, as an admin
Janina Rad avatar
Written by Janina Rad
Updated over a week ago

Workspace readers

Everything you need to know about workspace readers - members in your workspace with read-only access
Janina Rad avatar
Written by Janina Rad
Updated over a week ago

My Flipsnack profile

Find out how Flipsnack profiles work, how to customize yours and how to change your name.
Janina Rad avatar
Written by Janina Rad
Updated over a week ago

Your guide to the Organization plan

Everything you need to know to get started with the Organization plan, what it is and how it works.
Janina Rad avatar
Written by Janina Rad
Updated over a week ago

How to find out your current pricing plan

If you don't know where to look to find out what your current pricing plan is, this article is for you.
Adelina Noge avatar
Written by Adelina Noge
Updated over a week ago

Classroom plan eligibility guidelines

In order to buy a valid Classroom subscription, you must be a teacher at a qualified educational institution and submit an application.
Adrian Moza avatar
Written by Adrian Moza
Updated over a week ago

Classroom plan explained

Additional information about our classroom plan that will answer all your questions.
Lavinia Buciuman avatar
Written by Lavinia Buciuman
Updated over a week ago

How to set up Okta SAML SSO with Flipsnack

Learn step by step how to set up Okta SAML SSO with Flipsnack
Andreea Ile avatar
Written by Andreea Ile
Updated over a week ago

How to set up Azure SAML SSO with Flipsnack

Learn step by step how to set up Azure SAML SSO with Flipsnack
Andreea Ile avatar
Written by Andreea Ile
Updated over a week ago

How to erase all your Flipsnack data

We want you to know that you have total control over the data you share with us. Here’s how to permanently erase all your Flipsnack data.
Adelina Noge avatar
Written by Adelina Noge
Updated over a week ago

Adding team members

Grow your team by adding more users and assigning specific roles to each member.
Stefan avatar
Written by Stefan
Updated over a week ago

Manage multiple teams

How to manage multiple teams with the Organization plan
Janina Rad avatar
Written by Janina Rad
Updated over a week ago

Changing Flipsnack language

Learn how to change both the language the website is displayed in and the language used for flipbook player settings.
Beatrice avatar
Written by Beatrice
Updated over a week ago

Monitor user activity with user logs

See how you can keep track of your colleagues’ activity directly in your Flipsnack account.
Adelina Noge avatar
Written by Adelina Noge
Updated over a week ago

Multiple workspaces

This article explains what workspaces are, how they work, as well as how to create and manage them.
Bogdan avatar
Written by Bogdan
Updated over a week ago

Deleting workspaces

Everything you need to know about deleting workspaces in Flipsnack.
Janina Rad avatar
Written by Janina Rad
Updated over a week ago

Single sign on

Learn how to use Single sign on.
Lavinia Buciuman avatar
Written by Lavinia Buciuman
Updated over a week ago

How to setup Azure OpenId SSO with Flipsnack

Learn how to setup Azure OpenId SSO with Flipsnack. Follow this detailed step-by-step tutorial that explains everything you need to know.
Lavinia Buciuman avatar
Written by Lavinia Buciuman
Updated over a week ago

How to setup Okta OpenId SSO with Flipsnack

Learn how to set up Okta OpenId SSO with Flipsnack. Follow this detailed step-by-step tutorial that explains everything you need to know.
Lavinia Buciuman avatar
Written by Lavinia Buciuman
Updated over a week ago

Changing account password

We encourage our customers to periodically change their password. Find out how.
Ramona avatar
Written by Ramona
Updated over a week ago

Password recovery

Learn how to recover your password in Flipsnack in 3 easy steps.
Agnes avatar
Written by Agnes
Updated over a week ago

Changing account email address

Learn how to change your account email address in Flipsnack and how to transfer all your data.
Beatrice avatar
Written by Beatrice
Updated over a week ago

Private profile

Learn how to make your profile private in Flipsnack.
Ramona avatar
Written by Ramona
Updated over a week ago

Downloading your invoice

Invoices are sent via email when making a purchase but they can also be downloaded directly from your Flipsnack account.
Paul avatar
Written by Paul
Updated over a week ago

Deleting your Flipsnack account

Why would you break up with us in the first place?
Stefan avatar
Written by Stefan
Updated over a week ago
Payment

Failed transaction causes & what to do

Find out the different causes and solutions for failed transactions
Sergiu Vidican avatar
Written by Sergiu Vidican
Updated over a week ago

Free plan limitations

What can you do with the free plan, and what are the limitations?
Janina Rad avatar
Written by Janina Rad
Updated over a week ago

Pricing plans explained

Additional information about our plans that helps you find the subscription that best fits your needs.
Bogdan avatar
Written by Bogdan
Updated over a week ago

Making a purchase

Get help placing your order and find out what your payment options are.
Bogdan avatar
Written by Bogdan
Updated over a week ago

Updating payment information

You can quickly change your payment method for renewals from your account.
Stefan avatar
Written by Stefan
Updated over a week ago

Cancelling the auto-renewal of a subscription

Find out how to cancel the renewal of a subscription
Ramona avatar
Written by Ramona
Updated over a week ago

Free user limitations after purchasing a subscription

Even if I upgraded to premium I can still see the watermark and only 15 pages. What do I do?
Bogdan avatar
Written by Bogdan
Updated over a week ago

Going from a premium user to a free user

What happens when my subscription expires?
Agnes avatar
Written by Agnes
Updated over a week ago

Discount for nonprofits

Non-profit organizations may be eligible for discounts.
Bogdan avatar
Written by Bogdan
Updated over a week ago

Our refund policy

Find out more about why we do not offer refunds. Exceptions may apply.
Paul avatar
Written by Paul
Updated over a week ago

Old pricing plans explained

A reminder of the most important features that come with our old plans.
Ramona avatar
Written by Ramona
Updated over a week ago