Because we want to be transparent to our users, you can now check the status of our platform in real time. Keep reading to find out how.

Once you open the live chat overlay down in the right corner of your browser, click on the status panel at the bottom of the window. 

A new tab will open where you will be able to check the following information:

  • Website- Get notified about service interruptions on Flipsnack;
  • Flipbooks- The connectivity state of flipbook widgets and flipbook embeds;
  • Public API- The overall functionality of Flipsnack API processes;
  • Payments- Find out if there are any issues with payments processing;
  • Blog- The status of blog articles and pages;
  • Custom Domain- Find out if there are any issues on our side regarding white-labeled sub-domains.

And also the live status of our Services:

  • Convert- Notifications about the PDF to HTML5 flipbook conversion processes;
  • Download PDF- The performance of the download PDF functionality;
  • Download JPEG- The performance of the download JPEG functionality;
  • Download HTML5 flipbook- Find out if there are any issues with the download HTML5 flipbooks;
  • Export GIF- The status of GIF generating and exporting processes;
  • Export Video- The status of video generating and exporting processes;
  • Link detection in PDF- Find out if our link detection service is up and running.

If you have any questions regarding this option, please contact us via our live chat. 

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